Legal
Terms of Service
The agreement between you and TrainDash when you use the app.
Last updated 7 September 2026
1. The service
TrainDash is a wellness and fitness product: it plans and adapts barbell strength training for the squat, bench press and deadlift, and records what you log.
It is not a medical device, it does not provide medical advice, and nothing it says is a substitute for a qualified professional. It does not assess, name or manage any medical condition. If something hurts in a way that concerns you, stop and consult a professional.
You use the service at your own risk. Loaded barbell training carries a risk of injury that no software removes.
2. Accounts and eligibility
You must be at least 16 years old to create an account. One account is for one person; you are responsible for your credentials and for everything done through your account.
You must give an email address you control — account recovery and service notices go there.
3. Free and Pro
Part of TrainDash is free to use and part of it is a paid subscription; which is which is stated on the pricing page and may change for future subscriptions, never retroactively for a period you have already paid for.
Payments are processed by Stripe. Pro is billed monthly or yearly in euros at the price shown at checkout, VAT included, and renews automatically for the same period until you cancel. You can cancel at any time from the billing portal in the app; cancelling stops the next renewal and keeps Pro until the end of the period you have already paid for. Prices may change for future periods, and you will be told before a change applies to you.
Because access to the paid features starts immediately, you are asked at checkout to agree that performance begins straight away — which, under EU consumer law, ends the statutory 14-day right of withdrawal once the service has been supplied. If something has gone wrong, contact support: refunds outside that right are handled case by case and in good faith.
Cancelling or lapsing never deletes anything. Your training history stays yours, stays exportable, and the program you built is kept exactly where it stopped.
While the service is in early access, paid features may be available at no charge. That is not a permanent entitlement, and you will be told before it changes.
4. Acceptable use
Don't attempt to break, overload, scrape or reverse-engineer the service, don't use it to store content that isn't your own training data, and don't resell access to it.
We may suspend an account that is being used this way, or that puts other users' data at risk.
5. Your content and ours
Your training data is yours. You can export all of it at any time, and deleting your account deletes it. We use it to run the service for you — that is what the coaching is computed from — and for nothing else without asking you.
The software, the programming model, the copy and the brand are ours and stay ours. Using the app doesn't grant a licence to any of it beyond using the app.
6. Disclaimers and liability
The service is provided as-is. We do not warrant that it will be uninterrupted, error-free, or that any particular training outcome will follow from using it.
To the fullest extent permitted by law, we are not liable for indirect or consequential loss, nor for injury arising from training you chose to perform. Nothing here limits liability that cannot lawfully be limited — including death or personal injury caused by negligence, and your statutory rights as a consumer.
Read the safety guidance before you train: TrainDash keeps it current alongside the in-app red-flag notice.
7. Ending the agreement
You can stop at any time: cancel a subscription from the app, or delete your account outright, which ends this agreement and removes your data.
We may end it with reasonable notice, or immediately for a serious breach of section 4. If we discontinue the service entirely, you will have time to export your data first.
8. Governing law
These terms are governed by French law. Disputes fall to the competent French courts, without prejudice to the rules that let an EU consumer sue and be sued where they live.
Before going to court you may use a consumer mediation service, free of charge. Write to support@traindash.app and we will point you to the mediator competent for your case.
9. Changes to these terms
We may update these terms. Material changes are announced by email or in the app before they take effect, and the date at the top of this page always says when it last changed. Continuing to use the service after that date means you accept the new version.